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The Art of Consulting — Illumine Knowledge Resources

July 26th, 2009 Atannu 1 comment

Well to start of I’m a Meta DD and my intern has nothing to do with metallurgy. I actually interned at a consultancy firm called Illumine Knowledge Resources Ltd. which is a well established firm with several high profile clients like SBI, BPCL and so on. The kind of consulting they do is what you call Transformational Consulting or Knowledge Consulting or some other fancy word you can make up (just remember to add consulting after that, you see it adds gravity).

  • The Work Involved:

Ok lets get serious. They basically analyse a company’s organistional structure & the different employee profiles, after which they design and conduct ‘Interventions’. These Inteventions are basically workshops for emplyoees in which they are trained to function more efficiently (now you see why SBI is a client). Apart from being very very expensive (read: 9 figure consultancy fees) these are very well designed with trainers, videos, tool kits etc.
Now to what I did. I was part of a illustrious (read: IIM MBAs :P) team working on a ‘Career Design’ website for an European Investor. I cant for several reasons reveal details about the website but what I can do is descibe my experience. To be honest the two most important things you need to do well as a consultant is “Googling & Powerpointing”. Well what I mean is you have to know how to mine data, analyse it & present it effectively. When you communicate with clients you don’t have to use fancy english but you need to be very lucid i.e. you should literally be able to put your thoughts into bullet points & when you talk to consultants you’ll also notice they often use figures and flowcharts as well.
The work hours are as flexible as they get. 5 working days a week is a myth, hell you might have to work sundays as well if you are a full time employee. The intern was a lot of fun because of the company I had in terms of the team I was working with & overall it was a very wholesome experience.

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